Your business is not generic.
Your people, processes, judgement and methodology are what make your business stand out.
Discover. Capture. Build.
Your business methodology, captured and made operational as software.
ListeningPost discovers how your business really works, preserves what makes it different, and creates a controlled path to software designed around your business.
Business First. Software Second.
Your methodology
Your software
Your advantage
The market has changed
Software can now be built faster than ever. The danger is building the wrong software faster than ever.
No-code and AI can help make software. ListeningPost helps your business know what must be made, why it matters and what the finished experience must respect.
Why are you in business?
Because you solve a problem.
The way you solve it is unique to your business and valuable to your customers.
Your software should support that difference.
Do not force your business to fit the limitations of somebody else's off-the-shelf system.
Your Business DNA
The knowledge already inside your business.
ListeningPost Discovery Sessions are structured conversations that draw out the purpose, people, work, rules, evidence and exceptions that shape how your business operates.
This is a structural map of the information explored. It is not an automated assumption of Business Truth.
A controlled journey
Business understanding is built at visible checkpoints.
You see what ListeningPost sees before the work moves forward.
Discover
Structured conversations reveal how your business actually operates.
Capture
Evidence and confirmed understanding become your Business DNA baseline.
Visualise
Optional screens and connected workflows let you see the proposed experience.
Build
Governed scope provides a controlled path to software manufacture.
How clarity is built
Each checkpoint reduces what remains assumed.
What will you receive?
Six clear views of your business.
Together they show how your business works and define what your software must support.
Discovery Snapshot
A clear view of your business as it stands today.
Discovery Report
Evidence, findings and insights from professional discovery.
Business DNA Blueprint
A governed representation of how your business really works.
Scope Reconciliation
Software scope tested against your confirmed Business DNA.
Client Software Scope Specification
A vendor-neutral definition of what your software must support.
Controlled Software Manufacturing Contract
The governed authority for scope, controls, acceptance and manufacture.
Optional Screen Experience Design
See your software before it is built.
Turn confirmed Business DNA into proposed screens, connected workflows and an interactive experience before software manufacture begins.
- Role-based journeys and screen concepts
- Connected workflow and decision points
- Visible assumptions and unresolved questions
- Traceability back to confirmed Business Patterns
Separately scoped and quoted.
Business eventDecisionOutcome
Illustrative visual only. Screen Experience Design remains subject to Business review and acceptance.
Traceability matters
What gets built can be traced back to why it is needed.
BUSINESS
Evidence & knowledge
People, work, rules and exceptions
confirmed
BASELINE
Business DNA
Governed understanding
translated
EXPERIENCE
Screens & workflows
Visible customer review
defined
SOFTWARE
Scope & manufacture
Controlled delivery
When your business evolves, ListeningPost rediscovers against the preserved baseline rather than silently replacing what was previously understood.
Why did you take the risk?
Because you saw the opportunity.
Improve efficiency
Streamline repeated work, cut manual hand-offs and keep work moving.
Maximise productivity
Give your people clearer workflows and the right information at the right time.
Reduce errors and rework
Capture information once, remove duplication and prevent costly gaps.
Strengthen profit and growth
Less waste and fewer mistakes create more capacity and protect margins.
How do you test the fit before you commit?
Start with one problem.
Bring the software frustration, workflow bottleneck or business risk you need clarity on. ListeningPost will test it against the way your business actually works.
Software Stress Test
$997
including GST
What is included
- One focused testOne business, one system or one problem.
- The right voicesUp to three participants.
- Structured discoveryUp to three hours of conversation.
- A clear resultSix-page report and findings presentation.
A defined scope. A clear stopping point. No open-ended implementation commitment.
Ready to put your software to the test?